This is a particularly
frustrating Short Sale for us. It is a NASTY divorce where Mr. Seller won’t
cooperate short of a court order and Wells
Fargo - the most anal retentive of all the banks, is the
servicer and FHA is the investor. Talk about a perfect
storm for frustration.
We have been working
this short sale for months. After chasing paperwork from the reluctant Mr.
Seller we finally received our Authorization to Participate (ATP) from FHA. Good news right? You would think so. We
already had an offer that exceed FHA’s net requirement and all Wells
Fargo had to do was approve the offer. After 30 plus days of
promises and miss-information the negotiator at Wells
Fargo finally admitted the file had been sitting with no one
looking at it he whole time. Never mind the fact that we were getting twice
weekly responses to our inquiries to the contrary.
Well you know we never
take no for an answer so once we got to the truth we escalated the file to Wells
Fargo senior management. Good news / bad news. The good news
was we got the file moving forward. The bad news is we pissed off the
negotiator and he started asking for redundant documents and closed the file
for non-response within his unrealistically tight time frames. Normally we can
make the unrealistic requests work but in this case where we had to get two
different attorneys involved to get one form signed we couldn’t make it happen
fast enough.
Now after Wells
Fargo sitting on the file for better than 30 days with no
activity we are having to escalate the file to Wells
Fargo and directly to FHA. What a waste of our taxpayer dollars over
the poor performance of one bitter Wells
Fargo marginally competent employee.
Naturally being used to
agents who roll over for this kind of (pardon my french) crap I am sure he did
not think we would take our case directly to FHA /HUD or
the consequences that go along with that type of exposure.
In the end, we will get
the short sale approved in spite of our negotiator and we will save a family
from foreclosure. It will just take us a little longer than normal. As they say
– no hill too high for a climber
Is a West Sacramento Short Sale Right for Me?
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